HomeCase StudiesFrom Physical Responses to Functional Communication: Navigating Transitions
Challenging Behaviour

From Physical Responses to Functional Communication: Navigating Transitions

When a young boy's physical responses spiked during a staff transition, it reminded us of a core truth: trust and co-regulation must always come before demands. Susmita Das, IBA · QASP-S · 20 May 2026

Age Range5–6 years
Duration6 months
LocationKolkata
ServiceABA Therapy

All names, ages, and identifying details in this case study have been changed or composited from multiple cases. This content is for educational purposes only. It does not constitute clinical advice and does not establish a clinical relationship.

Challenge

The Challenge

We start with strengths, then name the barriers, then share why therapy began.

Strengths First

Rohan brought age-appropriate attention skills, strong visual-perceptual abilities, and a clear interest in sensory play.

Barriers

Because sign manding was still emerging, he often used physical responses like shouting, grabbing hands, and table banging to express needs.

Therapy Motivation

The family wanted safer, more reliable ways for him to communicate needs during transitions and demands.

Approach

Our Approach

Clear, compassionate methods guided by FBA insights.

FBA Findings

FBA showed the behaviors served attention and escape functions, not non-compliance.

Guiding Philosophy

Behavior is communication, and trust comes before demands.

Methods We Used

  • Functional Communication TrainingTaught sign manding for highly motivating items to replace physical responses.
  • Assent-based Co-RegulationHonored distress cues, avoided forced eye contact, and prioritized calming before demands.
  • Motivating Play-Based TeachingUsed sensory play and preferred items to build engagement and trust.

Session Structure

Sessions blended play-based engagement with short teaching bursts, then practice across routines and transitions.

Data Snapshot

Progress at a Glance

A clear view of behavior change, context, and timelines.

Crying / Tantrums

resolved
Baseline
6 incidents
Current
0 incidents
Replaced by better regulation.

Sitting on floor

resolved
Baseline
2 incidents
Current
0 incidents
Improved engagement.

Nipping / Shouting

spike
Baseline
Lower frequency
Current
63 incidents (spike)
Correlated with a change in trainers.

Sign Manding

improving
Baseline
Minimal
Current
Increasing
Developing as a primary communication tool.

Behavior Function

Escape (needed breaks)Attention (wanted connection)

Timeline

  • Week 2Crying and floor dropping fell to zero.
  • Month 3Spontaneous eye contact emerged with sign manding.
  • Month 5Staff transition caused a temporary spike in physical responses.
  • Month 6Stability returned with consistent co-regulation.

Why It Matters

When routines or people change, behavior can spike even with strong skill gains. Rebuilding trust stabilizes learning.

Spike Note

The spike in month 5 aligned with a staff transition, reminding us that trust must be rebuilt before demands increase.

Outcomes

Outcomes and Impact

Behavioral gains paired with quality of life improvements.

Behavioral Gains

  • Crying and floor dropping resolved in sessions.
  • Longer engagement with toys and activities.
  • Spontaneous eye contact during sign requests.

Quality of Life

  • More predictable sessions with fewer distress moments.
  • Stronger connection with new staff after trust-building.
  • Clearer, calmer communication during transitions.

Ongoing Journey

Continue strengthening trust and expanding functional communication across settings.

"Behavior is always communication, and trust is the prerequisite for learning."

Engagement

Continue the Journey

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Trust

Credentials and Care

Experienced clinicians and trusted certifications.

Susmita Das

Susmita Das

International Behavior Analyst (IBA) - QASP-S

16+ years of compassionate, evidence-based ABA supporting families across Kolkata.

Center Credentials

BACB Certified
QABA Certified
RBT Trained
FIT Alumni

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